Frequently Asked Questions

Frequently asked questions (FAQ) or Questions and Answers (Q&A), are listed questions and answers, all supposed to be commonly asked in some context

You will only be able to deposit and trade using bitcoin(BTC). You can acquire bitcoin very simply at or any other cryptocurrency exchange of your choice. Once you have some bitcoin, deposit this to the unique address you were provided after sign up , or for simplicity just go the deposit page on your account and scan the provided QR code(most exchanges and wallets support this function)
Our protocol is to only allocate funds after 6 confirmations on the Bitcoin blockchain. Once your account has been credited you will receive an email confirming receipt of the deposit and the amount your account was credited with.
CFD stands for Contract for Difference. CFDs are specialised and popular Over The Counter (OTC) financial products that allow traders to easily take broad market positions in a variety of different financial markets.

This allows trading indices, commodities and other instruments without actually buying all the stocks of a specific index or physical commodity.
The benefits and ease offered by Blockchain technology make it a safer, easier option for not only us, but our clients globally. Getting funds in and out of the platform now takes just mere hours as opposed to days.
A Millibit is a sub unit of bitcoin. In the same way 100 cents make up a rand, one thousand millibits make up one bitcoin, i.e 1000 MBT = 1 BTC
The minimum deposit amount will be the equivalent of 50 ZAR (R50) in Bitcoin. i.e if the price of 1 Bitcoin = R100 000, the minimum deposit would be 0.0005 BTC, which is equal to R50.
To check the number of confirmations simply go to any bitcoin block explorer (such as and copy and paste your wallet address in the search bar. You will now be able to check the state of your transactions.
A risk management tool that allows you to automatically close a trade when the market reaches a specific price level or moves a certain amount opposite to the direction you expected.

As an example let’s say you had a Buy(Long) position on Apple and some terrible news came out regarding the company, causing the share price to fall drastically(30%-40%). If you had a stop loss for 10% as an example, as soon as your apple position lost 10% of its value the platform will close your position, protecting you from losing even more, without even having to know what’s going on in the market at that point in time.

Please note Kryptoro will not be held responsible for any failures in stop losses triggering.
A Take Profit order is an order to close a trade when the market moves a specified amount in favor of your position. Using the above example, let’s say the opposite had happened and Apple just released news that caused the share price to surge 20%, before consolidating lower. If you had a take profit of 15% , as soon as your Apple stock increased in value by 15% the platform will cash out your position at a 15% profit.
Leverage is a temporary loan given to a trader(you) by the broker. It enables you, as the trader, to open a position of a larger size with a smaller deposited amount. Leverage is presented in the form of a multiplier that shows how much more than the invested amount a position is worth.

The best way to understand leverage is through an example of how it affects your profit or loss potential. If you trade with no leverage at all and invest R1,000, for every 1% move in the market you can gain or lose R10, which equals 1% of R1,000.

In comparison, if you were to invest the same R1,000 and trade using x10 leverage, the Rand value of your position would be equal to R10,000, even though you only require R1000 to open the position.

1% of R10,000 equals R100, so for every 1% move in the market you can gain or lose R100, as opposed to only R10 without using leverage.
Currencies: x200 Equities: x100 Commodities: x100 Indices: x100 Cryptocurrencies: x5
As all transactions are carried out in BTC and all funds are in BTC, you will require a wallet other than the one we provide to withdraw your funds to. You can easily create a wallet on one of the ffg websites,, Kryptoro.Exchange, Luno. If you wish to liquidate your BTC into fiat we would recommend withdrawing straight to an exchange that supports this.
Simple register a profile, fund your account with some bitcoin and you are ready to trade
As outlined above all funds are traded and disbursed in Bitcoin, if you, for example, wish to change these for Rands, you will have to sell the bitcoin you withdraw from us on an exchange that supports both Rands and Bitcoin. Some of these include Kryptoro Exchange, Luno, Altcointrader
At present the only funding method available is Bitcoin. If you have altcoins and would like to trade, first exchange these for BTC on a cryptocurrency exchange and deposit the bitcoin proceeds from the sale of altcoins with us.